Content & Copywriting

PAS Framework (Problem-Agitate-Solve)

The PAS copywriting framework structures a message around a reader problem, the costs or friction of that problem, and a relevant solution.

Problem-Agitate-Solve (PAS) is a three-part copywriting structure. First, a message identifies a specific problem the audience recognizes. Next, it explains the practical consequences of leaving that problem unresolved. Finally, it presents a credible solution and next step. It can help a short landing page or advertisement stay focused, but the usefulness depends on factual accuracy and the seriousness of the subject.

A home-repair company might start with “A leaking pipe can damage stored belongings,” describe why delayed inspection increases uncertainty, then invite the reader to request an assessment. The agitation step should clarify a genuine inconvenience rather than invent a disaster or use manipulative fear. A good solution connects to a service the company actually provides and avoids guarantees it cannot support.

PAS is not a substitute for customer research, a service-specific offer, or clear pricing details. It may be unsuitable for sensitive situations where amplified anxiety would be harmful. Test whether visitors understand the message, find the next step, and receive realistic expectations. Other copy structures may work better for an informed returning customer or a complex purchase. This term describes the sequence of persuasive information, not the broader editorial plan for all website content.