Google Business Profile Questions and Answers (GBP Q&A)

Google Business Profile Questions and Answers historically let people post questions about a location and allowed owners and other contributors to respond publicly. Business owners used the feature to clarify parking, accessibility, booking rules and services. Those descriptions are useful background, but it is inaccurate in 2026 to present the old public question-and-answer workflow or its developer API as unchanged.

Google discontinued the My Business Q&A API on November 3, 2025. In December 2025, Google described a transition toward questions asked directly in Maps, answered using available business information, existing answers and relevant reviews. Google said profile owners could continue responding to existing questions and help provide aggregated answers. The experience available to an owner may depend on the interface and ongoing rollout; do not assume an API or a specific public posting button still exists.

For practical profile management, keep opening hours, service details and accessibility information accurate, review the question and answer tools currently exposed in your own Business Profile, and correct outdated information through supported controls. Respond factually without inserting promotional keyword lists. Profile Q&A is a channel for addressing customer uncertainty, not a guarantee of higher map rankings.