UX, Conversion & Accessibility

Eye Tracking

Eye tracking is a research method that records where and how a person directs their gaze while interacting with a screen or environment.

Eye tracking is a research technique that estimates where a participant is looking and sometimes how their gaze moves over time. Depending on the equipment, it may capture fixations, saccades, and attention patterns while someone views a website or completes a task. The results help researchers form hypotheses about visual attention; they do not directly reveal what a person understands, intends, or feels.

For a contractor's estimate form, researchers might use eye tracking to see whether participants notice a key explanation beside a price field. They could then compare gaze observations with task completion, verbal feedback, and accessibility testing. Heatmaps based on gaze data can highlight areas that attract attention, but a visually prominent element is not necessarily trustworthy or useful. Research setup, calibration, sample, and environmental conditions affect interpretation.

Eye-tracking systems may handle sensitive biometric or behavioral data, requiring a careful consent and privacy review. Device limitations and users with different vision or motor characteristics also matter. A company should not assume that an ordinary website analytics tool secretly measures eye movement: mouse tracking, click heatmaps, and scroll depth are different signals. This entry focuses on direct gaze measurement as a research method rather than analytics event tracking or attention-grabbing design trends.